Our Terms and Conditions
General Terms and Conditions
Acewin8 may update, amend, edit and supplement the Acewin8 Rules at any time. Any substantial amendment to the Acewin8 Rules shall be notified in advance by Acewin8 to the Account Holder, before coming into effect and will require your consent. If you do not agree with the amendment(s) to the Acewin8 rules, you will not be permitted to continue using the Services. All references in the Acewin8 Rules to the singular shall include the plural and vice versa. All references to “the” shall include “a/an” and vice versa.
1. General Introduction, definitions and stipulations
1.1 An “Account Holder” is an individual having a contractual relationship with Acewin8 by creating a Acewin8 Account on the Website.
2.Rules of acceptance of game on sports events
1.2 A “Acewin8 Account” is an account held by an Account Holder, for bona fide transactions, with a strict aim to establish a normal commercial relationship with Acewin8.
1.3 The “Contract” is the contractual relationship between Acewin8 and an Account Holder and shall be constituted under and governed by the Acewin8 Rules, i.e. the “Terms and Conditions”.
1.4 The “Website” is the internet gateway accessible through the internet address www.acewin8.com where all current and relevant information regarding Acewin8 operations is published, and through which the Services are provided to the Account Holders.
1.5 The “Services” are the gaming offers provided by Acewin8 to the Account Holder through the Website.
1.6 A “Card” refers to all types of cards with a function of “payment”, “charge”, “debit”, “credit”, “virtual” and/or similar.
1.7 A “Payment Solution Provider” is an intermediary acting as a payment agent for various different payment methods.
1.8 A “Financial Institution” is a bank and/or other institution regulated by an applicable domestic financial services Act or similar.
1.9 “Force Majeure” refers to any occurrence or condition beyond one’s reasonable control which leads to a delay or default in the performance of the affected party’s contractual obligation and shall, for the purposes of the Acewin8 Rules, include Acts of God, government restrictions (including the denial or cancellation of any necessary license where such denial or cancellation is made through no fault of the affected party), wars, outbreak of hostilities, riots, civil disturbances, insurrections, acts of terrorism, fire, explosions, floods, theft, malicious damage, strikes, lockouts, and/or any other cause beyond the reasonable control of the party whose performance is affected.
1.10 “Client Application” shall mean the web browser application opened by the Account Holder in order to use the Services.
1.11 “Software” shall mean all software used by Acewin8 to offer and/or operate the Services and/or run the Client Application.
1.12 A “Prize” is an amount, a bonus or a reward that can be won by the Account Holder.
1.13 An “Inactive Account” is a Acewin8 Account which has not recorded any log-in and/or log-out for a period exceeding 12 consecutive months.
1.14 All trademarks, service marks and trade names as well as images, graphics, text, concepts or methodologies (collectively the “Intellectual Assets”) found on the Website, the Client Application and the material contained therein are the exclusive property of Acewin8 and/or Acewin8's suppliers and partners. The Account Holder is not entitled to exploit or otherwise use any Intellectual Asset for whatever purpose, except for what is allowed by law.
2.2 The Organizer has a right to cancel any bonus, jackpot and/or any prize if the Organizer is confident the Player has implemented a system usage fraud. In this case the Organizer freezes the Player's special gaming account, and if there are any funds, makes a refund to the payment system that was used by the Player to replenish the gaming account.
2.3. Arranged game
If the Organizer has sufficient facts to suspect the case of an arranged game, they can terminate the prize remunerations and make a re-payment of the already carried out payments to the Player's special gaming accounts. The mentioned suspicions can include data referring to sums and characteristics, as well as amounts of all entry payments made via all the possible methods.
23.1 Only registered Users can participate in bonus-programs of the company. To register, the User must fully and accurately fill in the registration form.
23.2 All information provided during the registration must be accurate and complete. In particular, when using credit or debit cards, the cardholder’s name and surname must match the name and surname indicated in the registration form, otherwise the account will be blocked. All made before locking the account are recognized as valid.
23.3 The Company reserves the right to block the accounts of Users who have reported false data, as well as to deny them the payment of any lucky user. At the request of the company the User must present an official document with a photograph, identifying his identity (a passport copy), and also proof of authenticity of the indicated address data and telephone.
23.4 Each User can have only one account. Registered Users cannot re-register as a new client with a new name or a new email address. In case of violation of this rule, the company has the right to void all made by the User.
23.5 The User has no right to permit any third party use their game account.
23.6 Please note that you should not send us the details about your credit card account or other sensitive financial information via an unencrypted e-mail.
23.7 Acewin8 allows all its Users to choose their own combination of username and password. Users should keep such information in secret. If your username and password are entered correctly while accessing the site, all game remain in force and cannot be cancelled or changed by the User. If you suspect that someone other than you know your password, change it immediately on our website. If you have forgotten the password or a part of it, please send a request to Live Support for a new password.